Who is DDMF?
DDMF was founded in 2006 by Christian Siedschlag (PhD), a physicist and musician, with the goal to create affordable, high quality, no-nonsense audio software. Since that time, DDMF has grown to become a well-known name in the audio industry and is routinely named as one of the most innovative small companies around. Initially focusing on equalizers, the spectrum of available effects has grown over the years, covering standard studio effects as well as cutting-edge products that boldly go where no man has gone before… ;-).
Can I install the plugins on more than one computer?
The license is very generous in this respect: you may actually install the software on all computers you personally own. There is no copy protection tied to the machine hardware or anything like that. For studios or other “bigger” organisations, we trust on the decency of our customers to know when a certain limit of installs has been exceeded (if you start to approach, say, 10 installations I’d appreciate it if you’d start to think about purchasing an additional license).
Can I get my money back?
We strongly believe in the quality of our products and are very much convinced they’ll serve you well. We also try to be as helpful as possible with all installation or other technical issues. Nevertheless, we also know that it’s impossible to fulfill everyone’s expectations, so if for any reason during the first 30 days after purchase you decide that your decision was a mistake, you’ll get your money back. All we ask for is just a little bit of feedback in order to be able to make the DDMF product line even better…
What about AAX versions?
AAX is the most recent plugin format invented by Digidesign for their ProTools11/12 digital audio workstation. It has replaced the previous RTAS plugin format, which is also still supported by DDMF. Currently, all DDMF plugins except NYCompressor are available in AAX format. Furthermore, probably the most popular DDMF plugin at the moment is Metaplugin, which allows the user to build almost arbitrary effect chains out of VST and AU plugins. Itself being available in AAX (and RTAS) format, Metaplugin can therefore be used as a wrapper to load VST and AU plugins in ProTools! Note that for legal reasons it is not possible to load RTAS and AAX plugins into Metaplugin though…
Tell me about 32/64 bit plugins?
All DDMF plugins come both in 32 and 64 bit format, which means they will run without issues in the ever increasing number of 64 bit digital audio workstations. To make a long story short, a 64 bit program can address vastly more memory space than a 32 bit program (where the limit is 4 Gigabyte), so whenever you can, you should use a 64 bit host.
Now one common issue is that a 64 bit host can only load 64 bit plugins, which leaves a lot of older 32 bit plugins stranded. With the release of Metaplugin v3, however, it is possible to directly load 32 bit plugins in Metaplugin even if it is running in a 64 bit process. There’s no need anymore for 3rd party bit bridging solutions, the whole process is happening seamlessly behind the scenes, and the 32 bit plugins will display their UIs just as if they were true 64 bit plugins.
ProTools is giving me an error message?
When ProTools is showing you an error message when trying to load a newly installed DDMF plugin for the first time, it usually helps to remove said plugin from the AAX folder, start ProTools once, close it again and run the DDMF installer a second time. Please contact DDMF support if this procedure doesn’t help.
What are the system requirements?
There are no “hard” requirements in terms of processing power or memory. All reasonably recent PCs or (Intel) Macs should have plenty of power to handle the highly optimized DDMF effects with ease. PowerPC Macs are not supported anymore… Concerning operating systems, Windows XP or higher is required. On the Mac side, DDMF is slowly shifting from 10.5 to 10.6 as a minimum requirement. Please look at the individual product page for specific info. For the plugins you need a host (a DAW or a digital audio workstation). Specifically, a VST host on Windows, a VST or AU host on Mac or ProTools (8 or higher) on Windows or Mac. After all, you can always download the free demo versions to see if your system is up to speed. Which brings us to the…
All DDMF effects are available as demo versions without any time limit. The only limitations are a slight noise buzz every now and then and, depending on your host, disabled saving of your settings.
Do you allow license transfers?
License transfers are in principle possible, with a $5 fee per plugin. If a plugin has been purchased at a reduced price as part of a bundle, only the whole bundle may be transferred, not an individual plugin. Special offers are usually not for resale, this will be explicitly mentioned on a per case basis.
What about my privacy?
DDMF takes the privacy of your personal data very seriously, in strict compliance with German and EU data protection legislation. You will only be asked to provide information that is absolutely necessary for the operation of our services. Under no circumstances will your personal data be sold or otherwise passed on to third parties.
DDMF automatically collects and stores the following information of all website visitors:
- Browser type, version
- Operating system
- URL of the referrer (previously visited webpage)
- Host name (IP address) of the computer
- Date and time of the server request
This data is anonymous, it cannot be linked to specific persons, and is not processed together with data from other sources. After statistical evaluation, such data is deleted from our server.
When making a purchase, DDMF only collects your name and email address, which is used to create your account with DDMF and enables you to download your purchased software. All payments are processed via Fastspring, a renowned payment operations provider who adheres to all legally required privacy rules. Credit card numbers, bank account or Paypal information never arrives at DDMF.
To make our website more user-friendly, effective and secure, cookies (small text files saved on your computer by your browser) are used at several points. Most of them are session cookies, and are automatically deleted when you leave our website. Cookies can not damage your computer, nor do they contain malware. Third party services we use such as YouTube or Google Analytics may also create cookies during your visit to our website.
If you wish to stop acccepting cookies from the websites you visit you can change your browser behaviour. All modern browsers have options to control your cookie settings, usually found in the Options or Preferences section of your browser. Please refer to your browser’s help documents for more details.
All customers of DDMF will receive occasional info emails about updates of their product(s) or news about hot and fresh releases by DDMF. We already try to keep those emails to an absolute minimum; of course, it’s always possible to unsubscribe from the list completely by clicking the “Unsubscribe” button at the bottom of each email.
Right of access
You have the right to demand access to your personal data at any time, including origin, recipient and the use(s) to which your data has been put. You can of course also demand to delete all your personal data. Please note that, for technical reasons, it will no longer be possible to obtain licenses for your products after your data on file has been deleted.
We will never use (nor allow any third party to use) the statistical analytics tool to track or collect any Personally Identifiable Information (PII) about visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link or attempt to link an IP address with the identity of a computer user. We will not associate any data gathered from this site with any PII from any source, unless you explicitly submit that information via a fill-in form on our website.